Terms of Service

🧾 TERMS OF SERVICE

Effective Date: September 8, 2025
Last Updated: September 8, 2025

Welcome to Technical Services of Hawaii, LLC (“Company,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your access to and use of our website, [technicalservicesofhawaii.com] (the “Site”), and all associated features, services, communications, and online transactions provided through the Site (collectively, the “Services”).

By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy. If you disagree, please discontinue use of the Site.

1. Company Overview

Technical Services of Hawaii, LLC provides professional technical services, including calibration, inspection, maintenance, and repair of laboratory, electronic, and mechanical equipment for healthcare, industrial, and aviation clients.

The Site allows users to learn about our services, book appointments, make payments, and communicate with us through various digital channels.

2. Eligibility and Use of the Site

You must be at least 18 years of age to use this Site or conduct any transaction through it.
You agree to use the Site only for lawful purposes and in accordance with these Terms.

You must not:

Access the Site in a manner that could damage, disable, overburden, or impair it.
Use automated means (bots, crawlers, or scrapers) to collect information or interact with the Site without authorization.
Attempt to gain unauthorized access to the Site or our systems.

We reserve the right to terminate access to any user who violates these Terms or engages in misuse of the Site.

3. Account Registration and Payment Processing

When you make payments or book services online, you may be required to provide personal and financial information including your name, billing address, phone number, credit card number, and expiration date.

All payment processing is handled through secure, PCI-compliant third-party processors. We do not store full credit card numbers on our servers.

By submitting payment information, you authorize us and our payment processor to charge your designated payment method for the amount due for the selected services.

4. Communication and Consent to SMS, Voice, and AI Interaction

By submitting your contact information on our Site, you consent to receive communications from Technical Services of Hawaii, LLC through the following channels:

Email
SMS text messages
Telephone (including AI-assisted or pre-recorded voice calls)
Social media direct messages (DMs)
Website or SMS-based AI chatbots

These communications may include service confirmations, updates, reminders, promotions, or customer support messages.

You can opt out of non-essential messages at any time by replying STOP to text messages, unsubscribing from emails, or contacting us directly at [email protected].

Standard message and data rates may apply.

You acknowledge that AI-powered chat and voice interactions may be monitored, recorded, or used for quality assurance and service improvement purposes.

5. E-Commerce Transactions and Refund Policy

All purchases and payments made through the Site are subject to confirmation and acceptance by Technical Services of Hawaii, LLC.

We reserve the right to correct pricing errors, cancel unauthorized or fraudulent orders, and limit quantities.

Refunds or cancellations are handled in accordance with our internal Service and Billing Policy or any written agreement applicable to your service order.

6. Intellectual Property Rights

All text, graphics, logos, icons, videos, software, and other content on the Site are owned by Technical Services of Hawaii, LLC or its licensors and are protected by U.S. and international copyright, trademark, and intellectual property laws.

You may use the Site and its content for personal, non-commercial purposes only. No reproduction, modification, or redistribution is permitted without prior written consent.

7. Links to Other Websites

Our Site may contain links to external websites. We are not responsible for the content, accuracy, or privacy practices of any third-party sites. Accessing such sites is at your own risk.

8. Disclaimer of Warranties

The Site and all Services are provided “as is” and “as available,” without warranties of any kind, either express or implied.
We do not guarantee that the Site will be uninterrupted, secure, or error-free.

9. Limitation of Liability

To the fullest extent permitted by law, Technical Services of Hawaii, LLC and its officers, employees, and affiliates shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of—or inability to use—the Site, Services, or communications.

10. Indemnification

You agree to indemnify and hold harmless Technical Services of Hawaii, LLC, its affiliates, officers, employees, and agents from any claims, damages, or expenses resulting from your use of the Site or violation of these Terms.

11. Modifications to These Terms

We reserve the right to update these Terms at any time. The latest version will be posted on this page with a revised effective date. Continued use of the Site constitutes acceptance of any changes.

12. Governing Law

These Terms are governed by the laws of the State of Hawaii, without regard to its conflict of law rules.
Any dispute arising from or relating to these Terms shall be resolved exclusively in the state or federal courts located in Honolulu County, Hawaii.

13. Contact Information

If you have any questions or requests regarding this Privacy Policy, please contact:

Technical Services of Hawaii, LLC
307 Lewers Street, Suite 707
Honolulu, HI 96815, USA
Email: [email protected]
Phone: 1-888-387-6344